Frequently Asked Questions
How do I pay?
LYRION accepts Cash on Delivery only. The order is placed as a confirmed purchase request, and the courier collects payment when the package is delivered.
Do you accept online payments?
No. LYRION does not take online payments for orders. Customers complete the purchase request online, then pay the courier when the order is delivered.
What is Cash on Delivery?
Cash on Delivery means the customer pays the courier in person when the package arrives. Payment happens at delivery rather than online during checkout.
How much is shipping?
Shipping fees are shown clearly before the order is finalized. The exact shipping amount is configured in the store settings and is presented to the customer before the order is confirmed.
When will my order arrive?
Delivery times depend on the selected destination and courier schedule. Orders are processed as quickly as possible, and any delays will be communicated as soon as possible.
Can I cancel my order?
We will do our best to accommodate cancellation requests before an order has been prepared or dispatched. Once the package is in the courier process, cancellation or redirection may not be possible.
What happens if I am not available when the courier arrives?
If no one is available to receive the delivery, the courier may retry or coordinate a new delivery attempt. Please keep your phone and delivery information available so the courier can arrange the next steps.